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Managing Your Finalytics Subscription

A quick guide on how to view and pay your Finalytics invoice(s) within our mobile app.

Updated over a year ago

This walkthrough will show you how to view and pay your Finalytics invoice(s) within our client portal. For assistance with changing your service plan, please use our live chat to connect with a support agent.

View Invoices & Payments

Download our mobile app powered by Canopy from the Google Play or iOS App Store.

Follow the prompts to log in using the same email address you registered with.

We recommend setting a 4-digit security passcode and Face ID when prompted to restrict app access in case you lose your device.

  1. On the bottom right-hand corner of the screen, select the 'Billing' icon.

  2. From here, you will be able to toggle between viewing invoices, payments, and your saved payment methods (referred to as your digital "wallet").

Add a Default Payment Method

Recurring services are automatically billed against the default payment method on file.

  1. Within the Billing module, select the 'Wallet' tab to view all saved payment methods.

  2. To add a new account, click the 'Add payment method' button on the bottom.

  3. Choose your account type (ACH Direct Debit or Credit/Debit Card)

  4. Enter your account details, then click 'Save.'

Accepted Payment Methods

We accept ACH transfers, Apple Pay, and debit/credit card payments.

A $0.20 + 2.95% processing fee applies for all debit/credit card payments.

Making a Payment

  1. Within the Billing module, click the 'Invoices' tab

  2. Select the 'Make a payment' button, then select the invoice(s) you'd like to pay

  3. Enter the amount you'd like to pay, then press 'Continue'

  4. Choose the date you want the payment to be processed and one of your saved payment methods, or click 'Use another payment method' to add a new one, then press 'Continue' again

  5. Verify the invoice payment details are accurate, then select 'Confirm and pay'

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